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Freda Yako-Malott, BSc, RMT

Appointment Policy

respecting each other's time

Missed Appointments

When you book an appointment with me, that time is set aside for you - and ONLY you.

If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.

 

 

Cancellations

In the event that you are unable to keep your scheduled appointment with me, please contact me by phone at least 24 hours prior to your appointment. If you do not reach me, please leave a message on my voice-mail system.

Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so your healthcare provider may make an exception to the above policies on those rare occasions.